GPRTU Slams Uber, Bolt, Yango Over Unfair Pricing Practices in Ghana
The Ghana Private Road Transport Union (GPRTU) has voiced serious concerns over the pricing strategies of popular ride-hailing platforms operating in Ghana, including Uber, Bolt and Yango. The union has accused these companies of exploiting Ghanaians through inconsistent and unfair fare adjustments, especially in the wake of national fare reductions.
In a statement made on Tuesday, May 27, 2025, during an interview with GhanaWeb Business, the Public Relations Officer of GPRTU, Mr. Abass Ibrahim Moro, criticized the digital transport platforms for failing to align their pricing with national transport fare directives. He cited the recent 15% decrease in transport fares as a clear example, noting that while traditional transport operators adjusted their fares downward accordingly, ride-hailing platforms failed to reflect the change.
According to Mr. Moro, the behaviour of these ride-hailing companies suggests a disregard for national policies and a lack of commitment to affordability for Ghanaian commuters.
Your system comes with your prices, so if I engage Uber and the price is not favorable to me, I will immediately go to Yango. If Yango’s price is low or reasonable, why wouldn’t I choose Yango for my services? he questioned, highlighting the inconsistencies that leave customers vulnerable to unpredictable fare hikes.
The GPRTU further noted that while these digital platforms are often quick to raise their prices in response to increases in traditional transport fares, they show reluctance to reduce prices when fares are lowered. This, the union argues, is exploitative and undermines the financial wellbeing of the average Ghanaian who depends on these services for daily transportation.
Mr. Moro stressed the need for regulatory oversight to ensure that ride-hailing companies operate transparently and in line with national pricing standards. He emphasized that all transport providers whether traditional or tech-based must be held accountable to the same rules to promote fairness and protect consumers.
The GPRTU’s statement adds to growing public debate about the regulation of digital transport services in Ghana. With increasing dependence on ride-hailing apps across major cities, many Ghanaians are calling for stricter policies to ensure transparency, fair pricing, and consumer protection.
As discussions continue, the transport union is urging the government and relevant regulatory bodies to engage with stakeholders and develop a comprehensive framework that ensures pricing parity and equitable treatment for both drivers and passengers in Ghana’s evolving transport sector.