Cyber Security Authority Warns of Surge in Online Fraud: GH₵4.4 Million Lost in Three Months
Accra, Ghana – March 31, 2025 – The Cyber Security Authority (CSA) has raised a red flag over a sharp rise in online fraud cases with financial losses amounting to GH₵4.4 million between January and March 2025. This represents a significant increase from the GH₵2.4 million recorded during the same period in 2024.
According to the CSA 350 cases of cyber fraud have been reported so far this year, as scammers exploit digital platforms to deceive unsuspecting victims. The rise in fraudulent activities has been linked to increased online transactions and the growing reliance on digital services.
With the recent Eid celebrations and the upcoming Easter festivities the CSA has cautioned the public to remain extra vigilant. Cybercriminals often exploit heightened commercial activities during these periods to defraud individuals through deceptive schemes.
The CSA has identified three major tactics commonly used by online scammers:
1. Fake Online Shops – Fraudsters create counterfeit e-commerce platforms or impersonate legitimate businesses on social media. They lure victims with unrealistic discounts collect payments and disappear without delivering the goods.
2. Brand Impersonation – Scammers manipulate search engine results to display fake business listings, deceiving customers into engaging with fraudulent contacts. Once a payment is made victims are blocked and the promised goods or services never materialize.
3. Phishing Scams – Cybercriminals send emails or messages pretending to be businesses, romantic partners, or organisations offering festive deals. Clicking on these links can install malware or steal sensitive personal information.
The CSA has provided key recommendations to help the public avoid falling victim to online scams:
• Verify Online Retailers – Only shop from reputable e-commerce platforms and check customer reviews before making purchases.
• Avoid Advance Payments – Pay only after inspecting and receiving the item. Ensure mobile money transactions are made to official business accounts.
• Beware of Too-Good-To-Be-True Deals – Unsolicited messages advertising massive discounts could be scams. Always verify offers before making transactions.
• Protect Personal Information – Never share your Ghana Card details, bank account numbers, or credit card information with unknown sources.
The CSA urges individuals who suspect cyber fraud to report incidents immediately through the following channels:
• Call or Text: 292
• WhatsApp: 0501603111
• Email: report@csa.gov.gh
As online transactions continue to rise in Ghana, the CSA stresses the need for heightened awareness and caution, especially during festive seasons when scammers become more active. By staying alert and following cybersecurity best practices, individuals can protect themselves from falling victim to cyber fraud.
Issued by the Cyber Security Authority on March 28, 2025.